June 20, 2014

My 9 to 5 Day!

Helene in Between

I don’t know why it’s call 9 to 5. That would indicate a no lunch day or that people only work 7 hour days. That term always confused me. 

I work from 8:30 to 5:30pm and my view is always the same.

I do my best work seated there (here). You’ll notice there is a window behind the computers, but the worker on the other side of me can’t deal with the sun in the mornings, so she likes to have the blinds closed. Sigh 

I work for the County and specifically for the Social Services department. It might sound fancy, but it’s not really. I work in the customer service center which means I take calls from participants all day. I tend to take anywhere from 35 to 50 calls a day, depending how long my calls are and if I have to be off the phones to do something else. 

Unlike some of the other posts about work days, my days are pretty uniform. 

8:30-11am: I answer phone calls. My calls are 99.9% all in Spanish. I get paid an extra $100 a month to use my Spanish skills. Sometimes we have fundraisers that include selling food, raffle tickets, or other things which means I get to either sit in the lunch room to sell food or walk around the office.

11-11:25am: The regular break time is 15 minutes, however we can sign up for an extra 10 minutes in order to be able to do some sort of exercise. I typically just sit at my desk, but I do walk when the weather is good – or walk around the office.

11:25-12:30pm: I continue taking phone calls. Sometimes our fundraisers are lunch events which would have me off the phone during this time. 

12:30-1:30pm: My lunch time. I usually eat my lunch at my desk while I read blogs, write blogs, catch up on twitter, and do other non-work items. I also tend to take care of couponing and personal phone calls during this time. I also eat, usually a TV dinner, sometimes leftovers. Other times I’ll go out to lunch with my husband who works a couple of blocks away. 

1:30pm-4pm: Same as before. Wow, this is a boring post. If there are raffles to be had we’ll do it during this time as well and in the summer sometimes we’ll sell ice cream after lunch. 

4-4:25pm: This is my afternoon break. On Wednesdays’, in the summer, I’ll use this time to go to the Farmer’s Market at the mall a couple of blocks away and buy myself some popcorn. I’m writing this on a Wednesday and this might be what I do today. Otherwise I’ll usually go to my friends’ cubicle and chat with her. 

4:25-5:30pm: Back to the phones. This is usually the most boring and longest stretch of the day. Although I get off at 5:30pm I get to get off the phone about 10 minutes earlier because they want to make sure I don’t get any overtime – which would happen if a call takes me past 5:30pm. 

That might have sounded like my job is boring or that I don’t like it. I do. I actually really enjoy my job and do not dread coming to work in the morning. I’ve definitely had jobs in the past in which I moaned and groaned that I had to go to work every day – including when I was a substitute teacher.  

I have a supervisor who is great and who is dedicated to doing what’s best for our participants and I have co-workers that are awesome. I am very fortunate to work where I work and with the people I work with. 

My compute is about 5 minutes which is the icing on the cake for me!


  1. Lucky you! You like your job and you don't have to commute very far. Win Win!

  2. I'm glad your commute is short at least!